We are excited to announce our first Industry Partner Showcase on October 25, 2023. This virtual event will feature our Industry Partners as they discuss, together with a fellow PAC member health system, how they provide a solution for an access challenge within the system. Our goal is to bring together solution experts and the access community for dialogue and discussion that could assist health systems in access improvements. New technologies, best practices, tips, resources, and other information will be highlighted.

In the weeks leading up to the Industry Partner Showcase, we'll highlight each industry partner and give you a taste of who they are, what they do, and what you'll hear on October 25.

We are excited to announce our first Industry Partner Showcase on October 25, 2023. This virtual event will feature our Industry Partners as they discuss, together with a fellow PAC member health system, how they provide a solution for an access challenge within the system. Our goal is to bring together solution experts and the access community for dialogue and discussion that could assist health systems in access improvements. New technologies, best practices, tips, resources, and other information will be highlighted.

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In the weeks leading up to the Industry Partner Showcase, we'll highlight each industry partner and give you a taste of who they are, what they do, and what you'll hear on October 25.

We are excited to announce our first Industry Partner Access Showcase! This virtual event will feature our Industry Partners as they discuss, together with a fellow PAC member health system, how they provide a solution for an access challenge within the system. Our goal is to bring together solution experts and the access community for dialogue and discussion that could assist health systems in access improvements. New technologies and best practices will be highlighted along with tips, resources and other information.

We are excited to announce two new industry partners to the Patient Access Collaborative: notifyMD! Read more about them below.

notifyMD

notifyMD is a healthcare technology and live voice service provider, offering a comprehensive suite of HIPAA-compliant communication and patient access tools for healthcare organizations. Through its medical answering service and in-depth mobile app, notifyMD's solutions streamline clinical workflows, strengthen patient and provider communications and improve the patient experience. The mobile app platform includes features such as critical message management, secure chat with staff and colleagues and real-time patient updates. notifyMD is committed to enhancing healthcare delivery and improving the patient experience through professional virtual receptionists and innovative technology solutions, all protected by best in class cyber security solutions. Visit their website.

Calling to schedule a medical appointment can be stressful. Combine the discomfort of talking about a health problem with waiting on hold, and you got yourself 40% of patients preferring to book appointments online, according to an industry report.

“They’re not calling to schedule a Disney Cruise—they’re calling about their health, their lives,” says Amber Townsend, Director of Contact Center Operations at University of South Florida and Tampa General Physicians, about patient calls.

We are excited to announce two new industry partners to the Patient Access Collaborative: Abax Health and Gozio Health! Read more about them below.

Abax Health

Abax Health’s AI powered clinical analytics and patient engagement platform, Clarity, is dedicated to ensuring every patient receives the care they need, when they need it, and that the health system realizes the revenue related to all of their missed procedures. Clarity uses advanced artificial intelligence and machine learning to identify when a patient has a “missed referral” for a procedure and ensures that the procedure gets scheduled.  The platform analyzes millions of patient records to find missed referrals, quantifies the financial impact of the missed procedures, and then our concierge team of outreach specialists get to work reminding the patient of the procedure, educating the patient on its necessity, and then conducting all of the administrative scheduling and financial clearance steps (Patient Access functions) involved in getting that patient scheduled for the appointment. Visit their website.