This month the Member Spotlight is on Jonnita "J" Pleasant, Director of Patient Access at Baylor College of Medicine. Learn more about J below. Want to be a part of our PAC Member Spotlight? Fill out the form here or click here and email completed form to [email protected].

How long have you been a member of the Patient Access Collaborative?: A long time, I believe at least 8 years.

This month the Member Spotlight is on Julie Meadows Miller, BSN, RN, PMP, Director of Ambulatory Systems, Education, and Template Management, at Penn State Health. Learn more about Julie below. Want to be a part of our PAC Member Spotlight? Fill out the form here or click here and email completed form to [email protected].

How long have you been a member of the Patient Access Collaborative?: 5 years

This month the Member Spotlight is on Kimberly Labay, Director, Contact Center Support, at NewYork Presbyterian. Learn more about Janice below. Want to be a part of our PAC Member Spotlight? Fill out the form here or click here and email completed form to [email protected].

How long have you been a member of the Patient Access Collaborative?: Approaching 1 year

How long have you been a member of the Patient Access Collaborative?:
4 years 

What do you like about being a member?:
Hearing how others have solved an issue.

How long have you been a member of the Patient Access Collaborative?:  3 years

What do you like about being a member?: The collaboration and expertise shared with other organizations that are either on the same journey or at different milestones, always great to learn from others and really feels like we have deepened our bench of resources and support.

This month the Member Spotlight is on Gregory Addicott, BSN, RN, CCRN, Clinical Triage Manager, Patient Access Center at Columbia University Irving Medical Center. Learn more about Gregory below. Want to be a part of our PAC Member Spotlight? Fill out the form here or click here and email completed form to [email protected].

How long have you been a member of the Patient Access Collaborative?:  1 year         

How long have you been a member of the Patient Access Collaborative?: Not long but I have engaged with the organization and its content through my department leadership since 2017.

What do you like about being a member?: I appreciate that we at Mount Sinai are part of this organization, the collaboration across the nation to improve access and sharing best practices, wrapped around our central purpose of caring for our patients.

How long have you been a member of the Patient Access Collaborative?:  8 Months           

What do you like about being a member?: I "love" how the Patient Access Collaborative community members help out each other by sharing their own experiences whether it's an organizational or a reporting problem.

We want to spotlight you! As a member of PAC, you are part of a diverse, knowledgable and collaborative group and we love sharing your stories. The Member Spotlight segment allows us to shine a light on the people who make up PAC - what tips they have, what they take away from being a member of PAC, and personal tidbits to help you get to know them better.

If you'd like to share your story to be featured, please click here or the button below to fill out the quick form OR download as a word document and send to [email protected].

How long have you been a member of the Patient Access Collaborative?:  4 years

What do you like about being a member?: The ability to connect with a wide variety of Patient Access experts.

How long have you been a member of the Patient Access Collaborative?:  4 Years           

What do you like about being a member?: Innovative approaches to similar problems.

This month the Member Spotlight is on Shelby Smith, Director of Care Access, University of South Alabama Health. Learn more about Shelby below. Want to be a part of our PAC Member Spotlight? Fill out the form here.

How long have you been a member of the Patient Access Collaborative?: 7 years

This month the Member Spotlight is on Karla Esqueche, a Epic Analyst-Team Lead at Montefiore Medical Center. Learn more about Karla below. Want to be a part of our PAC Member Spotlight? Fill out the form here.

How long have you been a member of the Patient Access Collaborative?: 4 years

Our first Member Spotlight is on Derek Rust, a Project Manager at Dartmouth Health. Learn more about Derek below. Want to be a part of our PAC Member Spotlight? Fill out the form here.

How long have you been a member of the Patient Access Collaborative?:  About 7 months