February 15 | 12:00PM EST

You’ve heard of “The Great Resignation” and are well aware of staffing shortages and burnout rocking the healthcare industry. But what about “The Great Resilience”? Health systems are innovating at a higher and faster pace than ever before, using cutting-edge digital strategies and solutions to plug the gaps left from vacant positions and a record 47% of industry workers planning to exit healthcare by 2025. This panel will discuss key emerging technologies and their roles in empowering health systems to defend against burnout and labor shortages, while granting faster and easier access to care for patients.

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Featured topics:

• How health systems are using omnichannel strategies to optimize access and engagement across all major touchpoints in the patient journey
• How health systems evaluate, deploy and expand emerging technologies across their operations
• How spikes in repetitive tasks are interfering with agents' focus on more complex cases, such as mental health patients, constituting 25% of adult US population
• How AI and automation can help weather the perfect storm of burnout, loss of labor and heightened digital demand from patients

Speakers:

• Aaron Bours, VP Marketing, Hyro
• Kory Kuriel, Director of Digital Experience, UW Medicine
• Nick Mah, Manager of Access and Innovation, UW Medicine
• Marjulie Munoz, Assistant Director of Digital Transformation, Montefiore Health System
• Adrienne Woods, Director of Digital Engagement, Hackensack Meridian Health
• Elizabeth Woodcock, Founder and Executive Director, Patient Access Collaborative