Membership Information

Benefits and Application

Organizational Member

Thank you for your interest in joining the Patient Access Collaborative!

The Patient Access Collaborative is an invitation-only community. Invitations are extended to those organizations that meet following membership criteria:

• Represents a large, multi-specialty ambulatory enterprise with a core academic and teaching mission centered on its school of medicine; or are a large, multi-specialty ambulatory enterprise of a freestanding children’s hospital, or a CMS PPS-exempt cancer hospital with a core academic and teaching mission; and

• Actively involved in access-related improvements; and

• Agrees to actively partner, share data, network, and collaborate with other PAC members

Membership is reviewed and determined by our Board of Advisors.

If you'd like to be considered as an organizational member, please click below to apply.


Membership in the Patient Access Collaborative represents a significant value proposition. By sharing ideas, contacts and best practices with industry leaders, members of the PAC can find real solutions to the challenges of a large, complex ambulatory enterprise. We are committed to providing comprehensive resources and services that deliver incomparable value to our members.

  • Enhanced Learning Community: Connect with fellow access leaders through our new community, PAC Engage.
  • Inspiring Podcasts: Stay informed and entertained with our insightful podcast series.
  • Robust Reporting Platform: Access critical data and insights effortlessly.
  • Comprehensive Best Practices Document: A valuable resource for our members.
  • Dynamic Cohorts: Join like-minded peers to share experiences and expertise.
  • Interactive Webinars: Participate in engaging discussions and educational sessions.
  • In-Depth Benchmarks: Gain valuable insights to benchmark your performance.
  • Listserv Access: Connect with fellow members for meaningful discussions.
  • Relevant, Organized Resources: Retrieve more than 750 curated patient access-specific resources.
  • Annual Symposia: experience a relaxed, discussion-based forum, which allowed PAC members to connect, learn, and understand the initiatives of each institution. 
  • Virtual Conferences and Webinars: learn from fellow members and industry experts.
  • Job Board: Publish or search for relevant, high-quality positions.

Any employee of a member organization may join and enjoy the full benefits of membership.  

Our members include representatives from:

  • C-Suite
  • Ambulatory Services
  • Operations, Patient Experience
  • Finance
  • Call/Contact Centers
  • Capacity Management
  • Information Technology
  • Strategic Planning
  • Department-based Leadership

The thread that binds us all is a commitment to and active pursuit of performance improvement in patient access in the ambulatory enterprise, regardless of where one falls within the governance structure.

Join as Organizational Member