Date posted
Jul
23
By Jalana McCasland, FACHE, Vice President Ambulatory Operations, VCU Health Health care post-COVID is messy and complicated. The challenges today...
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Date posted
Jun
18
By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC In the intricate landscape of access, the journey to secure an appointment for medical care can be...
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Date posted
Jun
14
Access to care is a foundational element of quality medical care. Yet, hospitals and health systems today are experiencing challenges as demand...
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Date posted
Apr
23
The Emerging Role of the Access Medical Director By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC and Chris Profeta, MPH This spring, we authored...
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Date posted
Apr
9
By Robin Goldman, MSE A few times a year, Disney’s team of Industrial Engineers would dedicate two weeks to studying peak period theme park...
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Date posted
Mar
21
Authors: Elissa Nelson, M.A., Senior Director, Systems Transformation, Office of Access Management, Mayo Clinic Courtnie Garteski Bergler,...
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Date posted
Feb
23
A patient’s first experience with any healthcare system generally begins with a call to the organization’s core call center operations. ...
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Date posted
Feb
13
Twenty-five percent of the ambulatory encounters in the United States walk through the doors of one of our member health systems. The Patient...
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Date posted
Jan
23
The Patient Access Collaborative dives deeper into referral management for children’s hospitals, examining the data surrounding a key...
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