
Jimena Grow
Senior Director of Operations
Patient Access Collaborative
Professional Bio
Jimena oversees the operational infrastructure that powers PAC’s programs, events, and member services. With a Masters in Integrated Marketing Communications and a strong background in both healthcare operations and organizational leadership, she ensures our work runs smoothly from strategy to execution. Jimena excels at bringing order to complexity, creating the processes and systems that support everything from national symposiums to certification logistics. Her calm, thoughtful leadership and attention to detail keep the Collaborative focused, efficient, and always member-centered.
Organization

Cohorts
Radiology Access, Diversity, Equity and Inclusion in Access, Training & Quality Assurance in the Contact Center, Ambulatory Operations, Capacity Management, Digital Front Door and Telehealth, Financial Clearance, Access Analytics, Centralized Nurse Triage, Oncology Access, Cerner (Currently Unavailable), Surgery Scheduling, Genesys, Contact Center Staffing, Space Utilization, International Access, Children's Access, Referrals, AI in the Contact Center