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Automated Waitlists for Ambulatory Appointment Scheduling: Research Findings & Case Studies

Thursday, August 27, 2026
1:00 PM - 2:00 PM (EDT)

Zoom

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Event Details

Join Elizabeth Woodcock and Chris Profeta as they present the Patient Access Collaborative's newly published research on automated waitlists. They will be joined by Michelle Winfield-Hanrahan of the University of Arkansas for Medical Sciences, Virginia Kindelán of UHealth (University of Miami Health System), and Dr. Marc DiFazio of Children's National, who will share real-world lessons from academic health systems with high performing waitlist strategies. Discover the challenges, opportunities, and measurable impact of automated waitlist deployment - and leave with practical strategies for implementing or optimizing your own approach.

Speakers

  • Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, Founder & Executive Director, Patient Access Collaborative

  • Chris Profeta, MPH, Senior Director of Research & Analytics, Patient Access Collaborative

  • Michelle Winfield-Hanrahan, RN, BSN, MHA, MSN, Chief Clinical Access Officer & Assistant Vice Chancellor for Access; Senior Nursing Director, Cancer Institute, University of Arkansas for Medical Sciences

  • Virginia Kindelán, MS, Director, Physician Logistics and Optimization, UHealthConnect, University of Miami Health System

  • Marc DiFazio, MD, MBA, Vice President, Access Services, Children's National

For More Information:

Patient Access Collaborative Logo admin@patientaccesscollaborative.net
Atlanta, GA 404.272.2274

Security Notice

To protect the privacy of participant discussions and the integrity of our member-only educational events, the Collaborative has implemented additional Zoom security measures.

Attendees must be signed in to Zoom before joining the event. During the opening minutes of the session, participants will be asked to identify themselves by updating their display name to include their full name and health system affiliation. Participants may also provide this information through the chat, and a member of our team will update it on their behalf.

Attendees who cannot be identified may be contacted directly by the event moderator. We appreciate your cooperation as we work to maintain a secure environment for peer learning and discussion.

If you experience any issues accessing the event, please contact us and we will be happy to assist.