Podcast

What does the next generation of patient access leadership look like?

A conversation with Cooper's access leadership triad on why different barriers should never mean lower standards for patient access. “Our...

Ambulatory access has long been framed as an operational function. Answer the phones. Send appointment reminders. Fill the schedule. Reduce...

Automated waitlists are quickly becoming a key component of modern ambulatory access strategies, but what separates successful implementations from...

For the past decade, health systems have invested heavily in the digital front door. We built websites, optimized search engines, launched patient...

Patient safety is often associated with what happens inside the exam room, operating room, or hospital bedside. But what if one of the greatest...

Recorded live at the 2026 Patient Access Collaborative Symposium in Columbus, Ohio, this special episode of the All Access Pass Podcast brings...

By Molly Siegel, MPH & Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC What happens when a health system stops treating access as a series of...

The Rise of Ambulatory Capacity Management In healthcare, access to care ultimately comes down to one fundamental challenge: balancing supply...

By Estelle Woodcock, Patient Access Collaborative Patient access to care is often described as an enterprise-wide challenge, yet it is usually...

What if patient access isn’t just an operational problem—but a shared organizational belief system? In this episode of All Access...

Patient access sits at a defining crossroads in healthcare. Across the country, academic health systems are facing the same pressures: rising...