Timely Access in Oncology: Lessons from Cancer Care episode
October episode of the All Access Pass Podcast is now available! Click here to listen!
Timely Access in Oncology: Lessons from Cancer Care
Behind every oncology referral is a patient—and a family—waiting, hoping, and depending on the system to move fast. In this episode, host Dr. Elizabeth Woodcock, Executive Director of the Patient Access Collaborative, is joined by three oncology access leaders: Kristin Thatcher, MHI, BSN, RN, Senior Director, James Patient Access and Patient Experience at The James at Ohio State University, Jennifer Kennedy Stovall, Assistant Vice President, Duke Cancer Institute Ambulatory Operations, Access and Patient Experience at Duke Cancer Institute, and Kathleen (Kate) Healy Levine, Senior Director, Patient Access in Hospital Administration at Memorial Sloan Kettering Cancer Center. Together, they explore how leading cancer programs are redefining timely access—balancing urgency with empathy, operational efficiency with equity, and data with culture.
Tune in to hear how these systems are tackling workforce constraints, leveraging APPs, and redesigning scheduling models to ensure that every patient receives the right care, at the right time.
Topics include culture and urgency in access, diagnostic and APP models, template standardization, financial navigation, and equity in oncology care.
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