Battling Burnout with The Joy of Practice

Battling Burnout with The Joy of Practice

This month, the Patient Access Collaborative’s podcast, The All Access Pass, dives into one of the most urgent questions in healthcare today: how can we restore purpose and joy for the clinicians who make care possible?

Burnout has skyrocketed since COVID, reaching unprecedented levels in 2025. The implications go far beyond workforce turnover – clinician well-being is now a threat to patient access and the stability of ambulatory care everywhere.

As our insightful guests explain – the answer isn’t just resilience. The data show that building relationships is an indispensable part of the equation. To earn our clinicians’ trust and truly optimize the care delivery process, it’s time to reimagine the way access leaders relate to clinicians.

In this powerful episode, host Elizabeth Woodcock is joined by two experienced leaders:

• Lisa Griffin, MBA, CCCM, Chief Consumer Officer at University Hospitals
• Dr. Christine Sinsky, Vice President of Professional Satisfaction at the American Medical Association

Together, they share a compelling vision for the future – a system in which access strategy and clinician well-being go hand-in-hand. From Opening Doors to Better Health at University Hospitals to groundbreaking relationship-centered research at the AMA, this episode blends the power of purpose with the empirical evidence for relationship-building.

Don’t miss this inspiring conversation – because better access strategy begins with trust.

The All Access Pass is now streaming on Apple Podcasts, on Spotify, and on the Podcast page.

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