Insights on Panel Size: Key Access Metric for Primary Care
May episode of the All Access Pass Podcast is now available!
Insights on Panel Size: Key Access Metric for Primary Care
How many patients is too many? In this episode, Dr. Kevin Shah, Vice President and Chief Medical Officer of Primary Care at Duke University Health joins us to unpack the complex science—and art—of managing patient panels. From right-sizing for patient acuity to accounting for care team support, panel size isn’t just a number—it’s a balancing act that impacts access, quality, and clinician well-being. Dr. Shah shares strategies for measuring and managing panels in a way that supports sustainable care and meets patient demand without overwhelming providers.
Tune in as we explore developing dashboards, balancing visit volume, risk adjustment, empanelment best practices, and what to do with the data once you have it —available now on Spotify, Apple Podcasts, and wherever you listen.
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