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Our blog series dives into the latest innovations, strategies, and success stories in patient access—the full library is available exclusively for our members. Log in to explore the content and stay at the forefront of access transformation.  

Awards & Recognition General In the News Medical Directors Podcast
Optimizing Recruiting Operations Within the Access Center
Posted In: General,
Date posted Feb 25

By Elizabeth W. Woodcock, DrPH, MBA, FACMPE, CPC Recruiting is often treated as an administrative function within access centers. At Keck Medicine...

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Seeing Access through a Shared Lens
Posted In: Podcast,
Date posted Feb 18

By Estelle Woodcock, Patient Access Collaborative Patient access to care is often described as an enterprise-wide challenge, yet it is usually...

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Seeing Access Through a Shared Lens episode
Posted In: Podcast,
Date posted Feb 17

February episode of the All Access Pass Podcast is now available! Click here to listen! What if patient access isn’t just an operational...

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Balancing the Load: A Smarter Approach to Ambulatory Access
Posted In: General,
Date posted Feb 5

By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC - Executive Director, Patient Access Collaborative Monday mornings can feel overwhelming in any...

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From Cost Center to Value Engine: Why Patient Access Is a Health System Strategy
Posted In: General, Podcast,
Date posted Jan 20

Patient access sits at a defining crossroads in healthcare. Across the country, academic health systems are facing the same pressures: rising...

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From Cost Center to Value Engine
Posted In: Podcast,
Date posted Jan 15

January episode of the All Access Pass Podcast is now available! Click here to listen! From Cost Center to Value Engine: Reframing Patient Access...

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From Call Center to Access Hub: Baystate Health’s CCaaS Transformation
Posted In: General,
Date posted Jan 8

By Molly Siegel, MPH, Senior Associate, Patient Access Collaborative For Baystate Health, transitioning from a legacy telephony system to a...

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If You Measure Access Wrong, You’ll Get Policy Wrong
Posted In: General,
Date posted Dec 18

By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC and Molly Siegel, MPH The Medicare Payment Advisory Commission (MedPAC) recently released its latest...

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The Future of Patient Access: AI, Empathy, and the Human Connection
Posted In: Podcast,
Date posted Dec 16

By Molly Siegel, MPH, Senior Associate, Patient Access Collaborative As 2025 comes to a close, the conversation about patient access feels more...

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The Future of Scheduling in the Age of Artificial Intelligence
Posted In: Podcast,
Date posted Dec 15

December episode of the All Access Pass Podcast is now available! Click here to listen! The Future of Scheduling in the Age of Artificial...

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Precision Access: Personalizing the Path to Care
Posted In: General,
Date posted Dec 9

By Elizabeth W. Woodcock, DrPH, MBA, FACMPE, CPC Founder & Executive Director, Patient Access Collaborative Precision medicine is...

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Beyond the Waitlist: Rethinking Demand and Flow in Healthcare
Posted In: Podcast,
Date posted Nov 17

November episode of the All Access Pass Podcast is now available! Click here to listen! Beyond the Waitlist: Rethinking Demand and Flow in...

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