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Blog

Our blog series dives into the latest innovations, strategies, and success stories in patient access—the full library is available exclusively for our members. Log in to explore the content and stay at the forefront of access transformation.  

General Medical Directors
Organizational Change and Leadership in Ambulatory Access
Posted In: General,
Date posted Aug 7

By Kara Gormont, EdD, RN, Access Leader Amid regulatory shifts, financial instability, workforce shortages, and growing mental health and substance...

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From Emory NOW to ASPIRE—Redesigning Access with Purpose
Posted In: General,
Date posted Jul 31

By Molly Siegel, MPH, Senior Associate, Patient Access Collaborative When Emory Healthcare launched “Emory NOW” in early 2022, the...

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From Burgers to Breakthroughs—Houston Methodist’s Flavorful Access Transformation
Posted In: General,
Date posted Jul 17

By Molly Siegel, Senior Associate, Patient Access Collaborative When Houston Methodist set out to reimagine access, they didn’t just...

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Building a Culture of Trust and Transformation
Posted In: General, Medical Directors,
Date posted Jul 10

By Molly Siegel, PAC Senior Associate At the 2025 Patient Access Collaborative Symposium, the session led by Stephanie Schmidt and Adam Stone went...

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Beyond the Ballroom: Symposium Takeaways from Two Visionary Access Leaders
Posted In: Medical Directors,
Date posted Jun 30

🎧 Tune into the full conversation on Spotify, Apple Podcasts, or wherever you listen. And don’t forget to subscribe to the All Access Pass...

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Beyond the Numbers: An Approach to Patient Panel Management at Duke Primary Care
Posted In: Medical Directors,
Date posted Jun 12

How many patients is too many? It’s a deceptively simple question that looms large for leaders trying to balance supply and demand in...

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Be The Patient
Posted In: General,
Date posted May 27

Begin Email Correspondence: From: DoNotUse@donotuse.donotuse Subject: Your Appointment Reminder Robin has an upcoming healthcare appointment on...

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Transforming Patient Access: Lessons and Innovations
Posted In: General,
Date posted Apr 15

By Elizabeth W. Woodcock, DrPH, MBA, FACMPE, CPC Founder & Executive Director, Patient Access Collaborative Patient access is a cornerstone of...

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AI in Patient Access: How UAMS Reduced Contact Center Burden and Improved Patient Experience
Posted In: General,
Date posted Apr 8

AI in Patient Access: How UAMS Reduced Contact Center Burden and Improved Patient Experience with Luma’s Navigator Missed the webinar? Watch...

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Just See More Patients: Essential Elements of an Access Strategy
Posted In: Medical Directors,
Date posted Mar 27

By a Physician Access Leader After a series of challenges put access on the hot seat (and me with it), I knew that the only way forward was to...

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Just See More Patients: The Efficiency Fallacy
Posted In: Medical Directors,
Date posted Mar 18

By a Physician Access Leader The story I’d like to share with you today comes from a place of deep reflection on my experience with a health...

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United through Access: The Value of an Access Team
Posted In: Medical Directors,
Date posted Mar 11

I’m no stranger to wearing many hats. Coming from a lean, New York State hospital, I’ve always been asked to juggle roles. During my...

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