Patient Access Collaborative Logo

Blog

Our blog series dives into the latest innovations, strategies, and success stories in patient access—the full library is available exclusively for our members. Log in to explore the content and stay at the forefront of access transformation.  

General Medical Directors
Access Center Innovation in Action
Posted In: General,
Date posted Mar 6

By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, Executive Director, Patient Access Collaborative The 2026 Virtual Access Center Conference brought...

Read Post
Optimizing Recruiting Operations Within the Access Center
Posted In: General,
Date posted Feb 25

By Elizabeth W. Woodcock, DrPH, MBA, FACMPE, CPC Recruiting is often treated as an administrative function within access centers. At Keck Medicine...

Read Post
Balancing the Load: A Smarter Approach to Ambulatory Access
Posted In: General,
Date posted Feb 5

By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC - Executive Director, Patient Access Collaborative Monday mornings can feel overwhelming in any...

Read Post
From Cost Center to Value Engine: Why Patient Access Is a Health System Strategy
Posted In: General,
Date posted Jan 20

Patient access sits at a defining crossroads in healthcare. Across the country, academic health systems are facing the same pressures: rising...

Read Post
From Call Center to Access Hub: Baystate Health’s CCaaS Transformation
Posted In: General,
Date posted Jan 8

By Molly Siegel, MPH, Senior Associate, Patient Access Collaborative For Baystate Health, transitioning from a legacy telephony system to a...

Read Post
If You Measure Access Wrong, You’ll Get Policy Wrong
Posted In: General,
Date posted Dec 18

By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC and Molly Siegel, MPH The Medicare Payment Advisory Commission (MedPAC) recently released its latest...

Read Post
Precision Access: Personalizing the Path to Care
Posted In: General,
Date posted Dec 9

By Elizabeth W. Woodcock, DrPH, MBA, FACMPE, CPC Founder & Executive Director, Patient Access Collaborative Precision medicine is...

Read Post
Timely Access in Oncology: Lessons from Cancer Care
Posted In: Medical Directors,
Date posted Nov 14

Cancer care is where urgency meets humanity. Few areas of medicine test a health system’s ability to deliver timely access quite like...

Read Post
When “New Patients” Aren’t Really New: The Metric Access Leaders Need
Posted In: General,
Date posted Oct 30

By Elizabeth W. Woodcock, DrPH, MBA, FACMPE, CPC Founder & Executive Director, Patient Access Collaborative You’re at a yard sale and...

Read Post
5 Ways to Fix Operational Friction in Patient Access
Posted In: General,
Date posted Oct 9

By Kelly Scott, Luma Patients today expect healthcare to feel like the rest of their lives: fast, digital, and easy to use. If care is hard to...

Read Post
Building Community as a Strategic Advantage in Patient Access
Posted In: General,
Date posted Sep 16

By Molly Siegel, MPH, Senior Associate, Patient Access Collaborative Health system leaders are grappling with an urgent set of questions:How will...

Read Post
Industry Insights 2025: The New Imperative for Patient Access Leadership
Date posted Sep 4

By Molly Siegel, MPH, Senior Associate, Patient Access Collaborative At a time when nearly every health system across the nation is grappling with...

Read Post