Blog

Access Champions Benchmarks Best Practice Awards Events Industry Industry Partner Industry Partner : Industry Partner Showcase Jobs Membership Membership : Member Spotlight Membership : New Members Podcast Symposium

Episode 3 of the new PAC's All Access Pass Podcast is now available! Capacity management is a relatively new term in patient access, but the...

Read Post

On July 13th, the Centers for Medicare & Medicaid Services (CMS) issued the calendar year (CY) 2024 Physician Fee Schedule (PFS) proposed rule....

Read Post

We recently announced the 2023 PAC Best Practice Award Winners. This award recognizes members who have developed and implemented advances in patient...

Read Post

We are thrilled to announce the launch of our brand new podcast, PAC's All Access Pass. Join us as we embark on a journey to inspire change and...

Read Post

Getting discharged from the hospital can sometimes feel like getting pushed off a cliff. Patients transition from 24-hour medical supervision, where...

Read Post

This month the Member Spotlight is on Kimberly Labay, Director, Contact Center Support, at NewYork Presbyterian. Learn more about Janice below. Want...

Read Post

We recently announced the 2023 PAC Best Practice Award Winners. This award recognizes members who have developed and implemented advances in patient...

Read Post

A growing area in patient access is centralized nurse triage. Using a patient “Pre-Call Intent” metric to strategically breakdown and...

Read Post

We're excited to announce our 2023 PAC Best Practice Awards Winners! This award recognizes members who have developed and implemented advances in...

Read Post

Every Saturday, you’ll find me serving lunch at Atlanta-based Trinity Community Ministries. Like you, I consider service to the community...

Read Post

The role of the patient access call center has evolved over the years from a more linear, transactional piece of health care to a now more robust...

Read Post

This month the Member Spotlight is on Janice Finder, Executive Director, askMDAnderson at University of Texas MDAnderson Hospital. Learn more about...

Read Post