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In Part 1, we discussed the importance of gathering and assessing business intelligence, and in Part 2, we learned how to determine prevention...

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In Part 1, we discussed the importance of gathering and assessing business intelligence, and we're continuing the conversation with determining...

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Slots that go unfilled are arguably the greatest challenge in patient access. They represent a failure to accommodate a patient despite unrelenting...

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We are excited to announce two new industry partners to the Patient Access Collaborative: notifyMD! Read more about them below. notifyMD notifyMD...

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Submitted by Hyro, an Industry Partner of PAC Calling to schedule a medical appointment can be stressful. Combine the discomfort of talking about a...

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Schedule Density: A Better Way to Measure Good Access By Chris Profeta, MPH Last week, we determined that good patient access must incorporate the...

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This month the Member Spotlight is on Gregory Addicott, BSN, RN, CCRN, Clinical Triage Manager, Patient Access Center at Columbia University Irving...

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The Patient Access Collaborative is launching a podcast and we asked you to help us name it! We received so many clever and great name ideas and...

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By: Chris Profeta, MPH Does a metric answer the question – is our access good? Good patient access is not easy to define and even harder to...

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Terminology The use of nomenclature in health care has long been problematic for industry stakeholders, let alone patients. Terms like...

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We are excited to announce two new industry partners to the Patient Access Collaborative: Abax Health and Gozio Health! Read more about them...

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This month the Member Spotlight is on Raisa Velasquez, Quality and Training Manager at Mount Sinai FPA Access Center. Learn more about Raisa below....

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