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We are excited to announce our first Industry Partner Showcase on October 25, 2023. This virtual event will feature our Industry Partners as they...

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We are excited to announce our first Industry Partner Showcase on October 25, 2023. This virtual event will feature our Industry Partners as they...

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This month the Member Spotlight is on Jonnita "J" Pleasant, Director of Patient Access at Baylor College of Medicine. Learn more about J below. Want...

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We are excited to announce our first Industry Partner Showcase on October 25, 2023. This virtual event will feature our Industry Partners as they...

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Developing a successful remote team where the goals remain concentrated on improving patient access involves implementing training initiatives that...

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We are excited to announce our first Industry Partner Showcase on October 25, 2023. This virtual event will feature our Industry Partners as they...

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Episode 4 of the PAC's All Access Pass Podcast is now available! Contact Center Management in patient access is a foundational issue for health...

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We are excited to announce our first Industry Partner Access Showcase! This virtual event will feature our Industry Partners as they discuss,...

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The Patient Access Collaborative added digital access metrics to its 2023 benchmarking survey to include the proportion of self-scheduled...

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This month the Member Spotlight is on Julie Meadows Miller, BSN, RN, PMP, Director of Ambulatory Systems, Education, and Template Management, at...

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The Operations, Training & Recruitment teams at the Rochester-based Mayo Clinic have done an exceptional job reengineering the hiring process...

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The abandonment rate has long been considered a key performance indicator for contact centers, if not the most important one. The rate is simple -...

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