Patient Access Collaborative Logo

Blog

Our blog series dives into the latest innovations, strategies, and success stories in patient access—the full library is available exclusively for our members. Log in to explore the content and stay at the forefront of access transformation.  

Awards & Recognition General In the News Medical Directors Podcast
Mount Sinai Recognized for Improving Access to Outpatient Services
Posted In: In the News,
Date posted May 31

Publication: Mount Sinai Today

Read Post
Ambulatory Access Solves Volume Challenges
Posted In: Podcast,
Date posted May 20

Episode 18 of the All Access Pass Podcast is now available! VP of Access Services at New York-based Memorial Sloan Kettering, Kelly Turner,...

Read Post
The Emerging Role of the Access Medical Director
Posted In: General,
Date posted Apr 23

The Emerging Role of the Access Medical Director By Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC and Chris Profeta, MPH This spring, we authored...

Read Post
Data in Patient Access
Posted In: Podcast,
Date posted Apr 19

Episode 17 of the All Access Pass Podcast is now available! In this episode, Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, founder and Executive...

Read Post
Storytelling with Data
Posted In: General,
Date posted Apr 9

By Robin Goldman, MSE A few times a year, Disney’s team of Industrial Engineers would dedicate two weeks to studying peak period theme park...

Read Post
The Journey from Push Communications to Two-Way Conversations
Posted In: General,
Date posted Mar 21

Authors: Elissa Nelson, M.A., Senior Director, Systems Transformation, Office of Access Management, Mayo Clinic Courtnie Garteski Bergler,...

Read Post
Primary Care Access Leaders Offer Hope for Future
Posted In: Podcast,
Date posted Mar 18

Episode 16 of the All Access Pass Podcast is now available! The evidence demonstrates that access to primary care is associated with positive...

Read Post
Restructuring to Increase Efficiencies and Improve Performance
Posted In: General,
Date posted Feb 23

A patient’s first experience with any healthcare system generally begins with a call to the organization’s core call center operations. ...

Read Post
When Ambulatory Meets Access & From the Lens of the Access Medical Director
Posted In: Podcast,
Date posted Feb 15

Episode 14 of the All Access Pass Podcast is now available! As health systems improve access to care, it puts more pressure on the ambulatory...

Read Post
7 Best Practices for Patient Access: Lessons from High-Performing Health Systems
Posted In: General,
Date posted Feb 13

Twenty-five percent of the ambulatory encounters in the United States walk through the doors of one of our member health systems. The Patient...

Read Post
Referral Management in Children’s Hospitals: Using Data to Drive Change
Posted In: General,
Date posted Jan 23

The Patient Access Collaborative dives deeper into referral management for children’s hospitals, examining the data surrounding a key...

Read Post
Embracing Failure
Posted In: Podcast,
Date posted Jan 19

Episode 13 of the All Access Pass Podcast is now available! Getting a doctor’s appointment is undoubtedly difficult. To unpack the...

Read Post